Take ten delivery times with one extreme delay. Compute mean and median by hand. Notice how the mean is pulled upward while the median stays representative of typical customer experience. Write a one-sentence explanation for leadership choosing the median this week to better reflect service reliability and fairness.
Sketch a quick box using ordered values: mark minimum, lower quartile, median, upper quartile, and maximum. Flag any value far beyond the whiskers. Decide whether it is an error to correct, a special case to investigate, or meaningful variability. Record your decision and reasoning for repeatable, transparent practice.
If a rate moves from four percent to five percent, that is a one percentage point increase and a twenty‑five percent relative lift. Practice with three examples, writing both expressions. This habit avoids ambiguity in emails, aligns expectations, and keeps executives from misreading promising improvements or overstating small changes.
Circle the exact comparison you care about, draw bars for each category, and sort them meaningfully. Add one short annotation that states the takeaway, not the data. This deliberately minimal sketch reveals missing labels, unhelpful legends, and unnecessary colors—before you invest time polishing the wrong visual choice.
Choose the mark that matches the question: lines for trends over time, bars for discrete comparisons, dots for distributions or rankings. Sketch each option quickly, then pick the clearest. Write why. This develops judgment, reduces arguments about aesthetics, and keeps attention on the decision rather than decoration.
Cross out any element that does not change the decision: heavy gridlines, ornamental icons, duplicate labels, or redundant colors. Bold only the series that matters. Add a simple headline concluding the finding. This ruthless trimming respects attention, speeds comprehension, and makes your next action unmistakably clear to busy readers.
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